Marutama Ra-men Canada

Contact Us

 

FAQ

 
  • ・Westend -780 Bidwell St- [map]
    • OPEN : 7DAYS 11:30 – 21:00
    • ・Central Library -270 Robson St- [map]
      • OPEN : 7DAYS  11:30 – 21:00
      • ・Metrotown -5278 Kingsway- [map]
        • OPEN : 7DAYS  11:30 – 21:00
        • ・Richmond -2780 No 3 Rd- [map]
          • MON – SAT 11:30 – 21:00
            SUN : CLOSE
          • ・GAIDEN -2858 Main St- [map]
            • Closed temporarily
 
  • Unfortunately we do not take any reservations for Dine-in service.
  • First come, first serve.
 
    • Yes.
    • All our locations available Takeout. (Gaiden is closed temporary)
    • -Order Takeout through our Online Page
  • Delivery is available at limited locations. Please check availability from Locations
    • Please let us know your request in the box of “Tell to Seller”, the box will appear before you Complete Order.
    • For Example,
      • ・Condiments (Garlic, Sesame, Spicy Paste, etc)
      • ・Allergic (Nuts, fish, egg, etc)
      • ・Specific food preference (No pork, No Green Onion, etc)
      • ・Others (Get with Uncooked noddle, etc)
      • We will prepare your order as your preference.
        ※In some cases, we might not be able to meet your request.
  • We apologize you are experiencing an issue with your order.
  • Could you contact us through form with selecting “Online Order Inquiry”, we will response as soon as possible.
 
 

Trouble with Delivery platforms

  • We are sorry to hear your unfortunate experience.
  • We’re afraid once drivers pickup foods from our restaurant, delivery platform takes responsibility for the food.
  • Could you contact with delivery platform
  • We apologize for our mistake in providing the wrong order.
  • Could you contact with Delivery platform to solve issue with Reorder, Refund, etc as your preference.
  • We would like to provide food immediately, once we get reorder.
 

 

Please contact us through below form

– General Inquiry / Online Order Inquiry –